Saturday, June 13, 2015

On-Line Requests for Service

With the recent transition to Casa Bella for our property management services, Manors co-owners can now submit a request for service on-line, 24 hours per day, 7 days per week.

If you have not yet registered for your free account, go to http://www.casabellamanagement.com/user_signup_association.php and provide the requested registration information.  Casa Bella will verify your information and activate your account.  You should then receive an e-mail from them confirming that it has been activated.  The Casa Bella activation process should not take more than one business day - usually it is activated within a couple of hours.


After your account has been activated, go to the Casa Bella home page at http://www.casabellamanagement.com/index.php and provide your Username and Password in the Login box on the right side of the page.



Once you are logged in, click on the "Service Requests" link on the left side of your home page.  It will open the Service Requests page (shown above), from which you can submit requests for Work Orders as well as Modification Requests, Violation Reports and Change of Address.  Click on the appropriate green magnifying glass icon and the proper form will open up.  Complete the form and submit it.  Your submitted service request is visible to you, Casa Bella employees and all of the Board members.  You can also check back at any time to follow its status.

The menu on the left side of your Casa Bella home page also provides additional links to other useful options and documents.  From there you can view our Master Deed, Bylaws, Rules & Regulations, meeting minutes and financial documents as well as verify your current balance. 

Co-owners still have the option of requesting service by calling Casa Bella at (248) 655-1500.