Wednesday, March 16, 2011

AT&T U-verse Update

As I mentioned late last summer, AT&T technicians were prepping the hardware in our rear yards in advance of making their AT&T U-verse service available to residents of the Manors.

Several weeks ago their salespeople were here in the Manors going door-to-door offering introductory pricing to those who signed up for U-verse. A co-owner tells me that she signed up for the U-verse service and when the technician came out to begin the installation, he discovered that there was insufficient signal strength at the connection point in the rear yard. He said that the only way he could make a satisfactory installation would be to mount an amplifier on the exterior of the building and therefore the co-owner declined to have the service installed. She did not want to take a chance on getting a marginal signal plus she didn't want to have to prepare and submit an Alteration Modification Request for the amplifier installation.

I just now entered my address in the "Can I get U-verse?" box on this page and got the following answer (click to enlarge):