Monday, August 6, 2012

Water Line Protection Program mailing

You may have recently received this mail offer from American Water Resources of Michigan.  They sell insurance for $5 per month that will cover up to $5,000 in water line repairs.

The Manors Board of Directors strongly urges you to ignore this offer.  Your Condo Association owns the water line between the Shelby Twp. water main and your unit, not you.   Therefore, if this water line needs to be repaired, the cost will be paid for by the Association using funds from the general budget.

UPDATE, Aug. 16, 2012

Earlier today I received the following e-mail from American Water Resounces:

From: Chelsea Mcfadden
Subject: AWR Mailing to Manor's Homeowners
To: Mike Grobbel
Date: Thursday, August 16, 2012, 9:34 AM

Good morning, Mike,

I came across your Condo Association blog this morning regarding our recent mailing. Is it possible for you to give me an idea of the addresses included in your association so that we do not mail your homeowners in the future and avoid any confusion for service line ownership?

Thanks in advance,

Chelsea McFadden
Assistant Marketing Manager
American Water Resources, Inc.
330 Fellowship Road, Mount Laurel, NJ 08054

I replied with a list of the street names and addresses within the Manors at Central Park and within minutes I received the following reply:

Thanks, Mike.

This is very helpful! Sorry for any confusion our mailing may have caused this month. We will be sure to remove these addresses moving forward.

Chelsea McFadden