Friday, December 23, 2011

AT&T U-verse service now available in Manors

AT&T's U-verse service is now being rolled out to residents of the Manors.  They have begun to use "pair bonding" to extend the reach of their service from their existing VRAD equipment, which is used to connect to the high-speed fiber optic network.  The U-verse "pair bonding" installation also requires an "intelligent Network Interface Device" (iNID) to be mounted on the exterior of your Unit near the existing land line telephone junction box.

Previously, U-verse was only available to customers located less than about 3,000 feet from the nearest VRAD equipment.  Unfortunately, the Units at the Manors were outside that range, since they are all located between 3,000 and 5,000 feet from the VRAD on 22 Mile Road.  Since "pair bonding" extends the U-verse service envelope to a distance of about 5,000 feet, all Units in the Manors should now be able to subscribe and get a signal with decent bandwidth.

Click here to check the current U-verse availability status for your street address. If it comes back with a "Service Not Available", follow the instructions to "research your address" or check back again in a few weeks as they seem to be continually adding more blocks of addresses to the "Service is Available" category as they do a phased roll-out.

The iNID is housed in an enclosure that is approximately 12" x 12" x 4" in size. Since the iNID must be permanently attached to the exterior of the Unit, the customer must submit an Alteration/Modification Request for approval by the Board of Directors.  All future iNID enclosures at the Manors must be directly mounted to the brick wall at a location directly above the electric meter that supplies the customer's Unit.

Click here to download and print an MS Word file that contains a partially-completed Alteration/ Modification Request form for the iNID installation.  Finish completing the form and follow the included mail/fax instructions to submit the request.